iTrip Management Service FAQ's
Can I promote and rent my own property?
Yes. iTrip Vacations encourages owners to promote their rental property to friends, relatives and business associates. With iTrip, you receive a custom Web page and link on iTrip.net in order for you to promote your property. For information on special discounts and commission discounts on properties you refer, please contact an iTrip business development specialist.
How are rates established?
iTrip Vacations works with property owners to establish rental rates and terms. Being that our services are commission based, it is in all parties best interests to maximize your rental income and ensure your property rents for the maximum amount obtainable.iTrip performs a market analysis of current comparable properties to determine competitive rental rates. Due to competitive market conditions and tourist fluctuations and demand, iTrip Vacations reserves the right to alter rates and terms and make special rates and terms at its discretion in order to maximize owner rental income and occupancy percentage. Our dynamic pricing model and data processes allow us to keep pricing competitive and increase bookings on a daily basis.
What are some of the normal expenses for the rental program?
iTrip Vacations property managers try to keep expenses to a minimum. As vacation rental owners, we too have seen the nitpicking expenses charged by other rental programs. There are no hidden charges to property owners. If you haven't already, please contact a business development specialist to discuss vacation rental revenue and expenses.
What about cleaning services?
Happy customers equal repeat business. A clean, well-maintained property is one the owner prides, and the rental guests request when they plan their next vacation. Everyday property maintenance also prolongs its life and increases its value.iTrip Vacations works with local cleaning services and maintenance companies. Our staff inspects each property during the process to ensure the rental is ready for the next guest. Additional program perks include free light maintenance.
Additionally, iTrip Vacations Orlando requires cleaning teams to use a proprietary cleaning management software, which is integrated with iTrip's vacation rental management platform. Not only does this software help cleaners schedule and execute cleans, but also provides consistent documentation and transparency with iTrip.
What about maintenance?
iTrip Vacations provides light maintenance (e.g. replacing light bulbs, remote batteries, smoke detector batteries and furnace filters) at no charge. We also manage all major repairs and bill you for the actual cost as part of our complete system. When non-emergency major repairs are required, you will receive an estimate before repairs are made.
What about linens, furnishings and house wares?
After a property assessment, iTrip property managers will provide a recommended list of what owners should stock in their home. Suggestions vary per location and are included in your enrollment package.
What type of rental tenant will be allowed in my unit?
While most owners want to maximize their rental property, they do not want to rent to irresponsible guests who may cause damage to your property. iTrip Vacations adheres to owner preferences and also has a policy designed to promote family-oriented rentals.We know one top concern is property security, and our aggressive pursuance of rentals will not be at the property's expense. The entire iTrip Vacations team is thoroughly trained in screening prospective rental guests to assure they meet the required quality standards.No unchaperoned vacationing students or single groups under the age of 25 are allowed to rent iTrip Vacations properties.
What if damages are caused by a guest?
iTrip Vacations ensures each guest signs a rental agreement which informs the guest that they may be responsible for any damages occurred during their stay. Our team will inspect the property, determine if any damages were caused by guest and act appropriately on behalf of the owner. If it is determined there are damages.We offer the option of a refundable damage deposit or non-refundable limited damage waiver insurance from each guest reservation. At each departure, iTrip staff inspects each property for damages. If it is determined there are damages, the repair cost is charged and deducted from the rental guest's deposit or the damage insurance is applied.
How do we receive our rental proceeds?
Each month, iTrip Vacations property managers supply each owner a detailed statement of the previous month's rental activity. The statement itemizes all income and expense items. We also send a net proceeds check with this monthly statement. This statement should serve as verification of your income and expenses for tax purposes.
What about owner and owner's free guest use?
iTrip Vacations allows each owner unlimited use of their property at any time. Owners must, however, reserve their property through the iTrip Vacations booking system to ensure availability and calendars are kept current at all times. No fees other than departure cleaning services apply.
Do iTrip Members accept credit cards and who pays for the fees?
iTrip Vacations accept all major credit cards for reservations, rentals and security deposits. Credit cards have become the No. 1 payment option. They are not only needed as a courtesy to rental guests, but also provide guaranteed up-front funds for the owner with no worries about collection, particularly with short-notice rentals.Credit card fees are determined by the iTrip Vacations. The fees associated with credit card use are an expense to the owner.